SupportVIRTUOSO

VoiSmart Virtuoso is the perfect solution for Carriers and ISP, selling remote IP PBX services, providing the maximum flexibility and minimising costs.
VoiSmart Virtuoso is a virtual IP PBX solution that optimises the use of hardware resources by using an architecture that allows hosting and performing simultaneously more IP PBX’s on the same server, each one working separately in a safe and secure environment. Note that on the average a PBX uses only 30% of the resources available.

Target: Telecom, Corporates, Call centers, PA, critical telephony applications.

VoiSmart Virtuoso is much more than IP-centrex like solution where users share the same application, with VoiSmart Virtuoso each customer access its own IP PBX without any risk of interference, data loss and security. Resources are partitioned in excellent way, per CPU, memory, hard-disk and I/O’s. The partition of the resources grants the highest security as every virtual machine is protected from DoSattacks.

VoiSmart is a manufacturer of telephone systems, not a licensing software maker. Together with a Virtuoso PBX, an full set of telephone services is supplied without any additional cost:

  • Intuitive and user friendly web interface
  • Voicemail
  • Unified communication suite
  • Fully customisable auto attendant
  • Customisable music on hold
  • PC operator panel
  • Automatic Call Distribution
  • Integrated phone book
  • Programmable Least Cost Routing on real cost
  • Audio conference agenda
  • Authentication service on active directories and LDAP
  • Click and call
  • Calls user and queues statistics and graphs

Features

odello PBX Virtuoso 30 Virtuoso 60
Nominal lines 90 120
PCIx Expansion slot - -
Max ISDN PRI interfaces - -
Max ISDN BRI interfaces - -
Max analog interfaces - -
Max GSM interfaces - -
Users for single PBX 120 120
Max Concurrent Faxs(a) 4 4
SMS Server(a)(b) no no
Instant Messaging(a) yes yes
Advanced Mobility(a) yes yes
Recording Suite(a)(c) yes yes
(a) Optional
(b) GSM card required
(c) Monitoring and control on ip phone only available on snom and aastra

For more information, please click in the following links:

 

Call functions
  • Call waiting
  • Caller ID identification
  • Call waiting indication (caller ID on call waiting)
  • Caller name display
  • Caller ID Blocking
  • Call forwarding on busy
  • Call forwarding on no answer
  • Call forwarding to other extension, group, operator
  • Call forwarding based on caller ID
  • Call transfer blind
  • Call transfer assisted
  • Call transfer parking
  • Call transfer retrieval
  • Call waiting management
  • Remote Call pickup
  • Call-hunting services
  • Call-back on busy
  • Do Not Disturb, DND function
  • Call-hunting multilevel
  • Call back function
  • Director-secretary services
  • Speed dialling
  • Music on Hold, Music on Transfer
  • Music and messages: Flexible MP3 based system, Volume Control, Random Play, Linear Play
Protocol
  • SIP
  • Traditional Telephony Interoperability
    FXS,FXO, BRI, PRI GSM Protocols
  • DTMF support
Codec
  • ADPCM, G.711 (A-Law & μ-Law), G.722, G.723.1 (pass through), G.726, G.729 (optional), GSM, iLBC, Linear, LPC-10, Speex
Management
  • Web based interface, intuitive point-and-click, drop-down menus, online help
  • multiplatform solution
  • multilingual interface
  • Remote assistant using VPN
  • Graphic Dial Plan editor
  • Autoprovisioning IP phones
  • Alarms with e-mail notify and Automatic Backup
  • Internal DHCP Server
  • Internal Firewall
 Telephony Services
  • VoiceMail for accounts, password protection, call notification, lost calls and voicemail presence indication
  • Access to VoiceMail through phone, browser, e-mail, web and SMS(optional)
  • Customisable voice messages
  • Fully customisable auto attendant (day, night, weekend, holidays)
  • Fully programmable IVR platform
  • Flexible extensions numbering
  • Multilines extensions
  • DISA (Direct Inward System Access)
  • Multiple audio conference rooms
  • Unlimited audio conference users (limited by the specific IP PBX nominal lines)
  • LDAP directory services
  • Local phonebooks: Public, Personal, Groups, Extensions
  • Shared phonebooks: LDAP, remote PBXs
  • Fully programmable call queueing functions (round robin, ring all, random, least recent, fewest calls)
  • Call Details Record (access based on privilegies)
  • Call Details Record by lines and telecom operator
  • System statistics and graphs
  • Calls user and queues statistics and graphs
  • Calls logging (missed calls, dialed calls)
  • ACD (Automatic Call Distribution)
  • Remote and local Agents support
  • Authentication service on active directories and LDAP
  • Intercom service on ip phones
  • Programmable multiple Least Cost Routing on real cost
  • Recording call suite (access based on privilegies)
  • Distinctive ringing (depending on ip phone)
  • Remote phonebooks on ip phones (depending on ip phone model)
  • Operatore panel and Presence on PC (web or stand-alone)
  • speed dial phonebook
  • Text-to-Speech
  • Computer-Telephony Integration